Privacy Policy
Effective Date: July 1, 2025
At EZ Sale Home Buyers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, especially when using our services via text messaging (SMS) and phone communications as part of our 10DLC (10-digit long code) messaging campaign.
1. Information We Collect
We collect the following types of information when you interact with us through our website or messaging services:
- Personal Information: Includes name, phone number, email address, and any other personal information you provide to us.
- Transaction Information: Information about the sale or purchase of properties, including property addresses and relevant details.
- Device Information: Information about your device and usage patterns when interacting with our services (e.g., IP address, browser type).
- Message Content: Any text or other information you send us via SMS or other communication channels.
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to inquiries: Address your requests regarding property sales and purchases.
- To provide services: Assist you with your property transaction process.
- To communicate: Send you updates, reminders, and other notifications about our services through SMS or email.
- For marketing: Send promotional messages or offers relevant to your interests.
- To comply with the law: Fulfill any legal obligations or resolve disputes related to our services.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes using industry-standard encryption and secure storage for sensitive data.
4. 10DLC Compliance
EZ Sale Home Buyers complies with the regulations surrounding 10DLC (10-digit long code) messaging as required by mobile carriers. When you provide us with your phone number, you agree to receive text messages from us regarding our services.
- Opt-In: By providing us your phone number, you are consenting to receive SMS messages related to property sales, inquiries, and promotional updates.
- Opt-Out: You can opt out of receiving text messages by replying with “STOP” to any of our messages. After opting out, you will no longer receive any further marketing messages from us, though you may still receive transactional messages related to your property dealings.
- Message Frequency: We may send you periodic text messages related to your request, but you will not receive messages more frequently than necessary for our services.
- Message and Data Rates: Standard message and data rates may apply from your mobile carrier for SMS messages.
5. Sharing Your Information
We do not share your personal information with third parties, except in the following cases:
- With service providers: We may share your information with trusted third-party service providers who assist us in the operation of our business, such as those handling payments or property evaluations.
- Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or protect our rights and property.
- In the event of a business transfer: If EZ Sale Home Buyers is involved in a merger, acquisition, or sale of assets, your personal information may be transferred.
6. Your Rights and Choices
- Access and Update: You can request access to or updates to your personal information by contacting us directly.
- Opt-Out of Marketing: As stated earlier, you can opt-out of marketing communications at any time by replying “STOP” to our messages.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.
7. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
EZ Sale Home Buyers may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
EZ Sale Home Buyers
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Physical Address]